Stretch Smarter LLC - Policies

Email and SMS Privacy Policy

Effective Date: 09/30/26

Stretch Smarter LLC - Stretch Therapy ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you consent to receive text messages (SMS/MMS) and email communications from us.

1. Information We Collect

When you opt-in to our communication programs, we may collect the following information:

  • Your name

  • Your mobile phone number

  • Your email address

  • Your communication preferences and history [1, 2]

2. How We Use Your Information

We use your information strictly to deliver the communications you have requested, which may include:

  • Account updates, Appointment Confirmations, alerts, and transactional notifications

  • Customer support and conversational responses

  • Marketing materials, newsletters, and special offers (only if you explicitly opted into marketing. No More than 4 messages per month - message and data rates may apply.)

3. Strict No-Sharing Policy for SMS/Text Messaging

Mobile Information Sharing: We value your privacy above all else. We do not sell, rent, or share your mobile phone numbers or SMS opt-in consent status with third parties or affiliates for marketing or promotional purposes. [1, 2]

Your personal data, including your phone number and consent for text messaging, will strictly be shared only with our technical service vendors (such as our primary text messaging and email platform providers) to facilitate sending these messages to you. [1, 2]

4. How Consent is Obtained

  • SMS Consent: Consent is obtained explicitly when you provide your mobile number through our online web forms, checking an unticked box at checkout, or by proactively texting a keyword to our number. SMS consent is completely separate from email consent and must be granted individually.

  • Email Consent: Consent is obtained when you subscribe via our website, opt-in during account creation, or complete a transaction. [1, 2, 3]

5. How to Opt-Out (Unsubscribe)

You maintain total control over your data and can revoke your consent at any time:

  • To Stop Text Messages: Reply STOP to any text message you receive from us. You can also reply HELP for technical assistance.

  • To Stop Emails: Click the "Unsubscribe" link located at the bottom of any marketing email we send you. [1, 2]

6. Data Security

We implement industry-standard technical and organizational security measures to protect your personal information against unauthorized access, loss, or misuse. [1]

7. Contact Us

If you have any questions about this policy or our privacy practices, please contact us at:

  • Company Name: Stretch Smarter LLC

  • Email: Sari@StretchSmarter.org

  • Phone: 518-644-1503

  • Address: 56 Clifton Country Road, Suite 205 - Family Chiropractic and Wellness, Clifton Park, NY 12065